Habif Health and Wellness Center is committed to providing the highest quality of care at a reasonable cost to students. Charges will be based on the co-pay and co-insurance your insurance policy indicates.
Habif Health and Wellness Center will collect any money due by the student in the form of a co-pay as indicated on their health insurance card at the time of service. Habif will bill all appropriate charges to a student’s health insurance carrier. The student will be billed for any patient responsibility once payment is received from the carrier. This bill will go to the student’s WUSTL email address. Failure to pay a balance due within 60 days of that statement will result in outstanding charges being placed on the student’s accounting statement and the student will owe the money via their university student bill.
The missed appointment fee of $20 is the responsibility of the student payable by the student; it is not sent to the insurance company.
Students may wish to pay for their services and not have their health insurance company billed. This is the student’s choice and must be discussed the day of service. Please refer to the No Surprises Act section of this page for more information. Students wishing to pay for their services may do so via credit card, Bear Bucks or charging to their student account.
Consultations with the triage nurse and health education visits are provided at no cost.
Habif staff is not able to determine what your insurance company will reimburse. Healthcare decisions are important decisions and should not be made solely on financial costs; therefore, these decisions should be discussed with your provider.
Pre-Certification Requirements
Pre-certification for office visits and any diagnostic tests or hospitalization are the responsibility of the student. Habif will help you with the pre-certification process once a determination has been made by the student that it is required.
Referral Requirements
Habif Health and Wellness Center provides a referral for each student when this office refers to an outside medical provider or service. Referrals are not necessary for mental health care off campus. The student is responsible for retaining the referral slip and providing it to any physician office or service for insurance billing purposes. This is separate from the pre-certification process.
Students on the student health insurance plan require a referral for all medical services within a 50 mile radius of St. Louis unless it is an emergency.
If you have questions please call the phone number on the back of your insurance card.
Fee Schedule
This is billed to the student’s health insurance company unless the student notifies Habif front desk otherwise at the time of service. If not billed to the student’s health insurance, a fee will be charged at the time of service. The fee schedule is updated annually. Please inquire about current fees for injections.
Visits 1-9 have no costs to the student (psychiatry appointments excluded). Visits 10-15 will have a copay as determined by the student’s insurance company, may require pre-certification, and will be billed to the student’s insurance company.
IUD insertion and removals may require pre-certification. Services will be provided and billed to the student’s insurance company.
Radiology Services are available at Habif and the cost per X-ray varies. Charges will be billed to the respective insurance plan.
Habif provides the following immunizations. Charges are billed to the student’s insurance plan.
- Hepatitis A
- Hepatitis B
- Menactra
- Measles Mumps Rubella
- Flu Vaccine
- Human Papilloma Virus
- Tetanus/Diphtheria/Pertussis
- Meningitis B
- Covid- 19
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- The Center for Counseling and Psychological Services (CCPS) provides nine free one-hour counseling sessions per academic year
- Process, skills and support groups led by CCPS counselors
- Let’s Talk
- Habif’s Health Promotion Specialist for Substance Misuse offers individual wellness appointments for students interested in reducing their substance use — and resources for drug or alcohol treatment, recovery, tobacco cessation, and more.
- Suicide Prevention Training
- Sexual health resources (condoms, dams, lubricant, pregnancy tests and information for healthy sexual decision making) and consultations
- Resource library, brochures, books and handouts on a variety of health and wellness topics
- CampusWell website with customized information about health-related concerns and efforts on campus
- Zenker Wellness Suite in Sumers Recreation Center (health promotion resources and programs)
Many other services are available at Habif and the costs of these services can be discussed with your provider.
***All charges are the responsibility of the student. Co-pays are due at the time of service. Students are responsible for any patient responsibility as determined by their insurance carrier. Bills will be sent to the student’s WUSTL email address and are payable within 60 days of the statement. Non-payment in 60 days will result in the balance being placed on the students university student account.
It is the responsibility of the student to check pre-certification requirements and notify student health services as appropriate PRIOR to obtaining any service within Habif or at other providers.
It is the responsibility of the student to provide all referral slips provided by Habif when seeking care outside of Habif.
Billing Procedures
Your insurance company is billed for: provider visits, vaccines, lab tests, medical supplies, X-rays, etc.
They send a document (EOB) explaining their payment procedures to the subscriber.
If you have the school’s insurance, you are the subscriber of that plan and you will receive this document.
If you are on your parent’s insurance plan, your parent is the subscriber of that plan. Your parent may be notified by the insurance company that certain lab tests or procedures were done.
We can’t control what an insurance company reports.
If you are concerned about this, please speak with your provider before tests.
Billing Questions
You may schedule an appointment or send an email inquiry to answer any billing questions. A billing question appointment is for any insurance and/or billing-related questions you might have for the billing coordinator. Please be prepared for this visit with any necessary paperwork (including billing statements, insurance information, etc.).
You may schedule a billing question appointment by sending a message; via the Student Portal by logging in, selecting ‘Appointments’ and clicking the ‘Billing Questions’ option; or by calling 314-935-6666.
No Surprises Act
This Act applies only if services are scheduled more than 3 business days in advance. If a service is scheduled less than 3 business days in advance, a Good Faith Estimate is not required (though a verbal estimate may still be able to be provided). If a student requests a Good Faith Estimate on the date of scheduled service, the student may choose to reschedule their service and wait for the Good Faith Estimate. A Good Faith Estimate will be provided within 3 business days of their request.
If you are not insured or choose not to bill your insurance, you have the right to receive a “Good Faith Estimate” explaining how much your health care will cost.
Under the law, health care providers need to give patients who don’t have certain types of health care coverage or who are not using certain types of health care coverage an estimate of their bill for health care items and services before those items or services are provided.
- You have the right to receive a Good Faith Estimate for the total expected cost of any health care items or services upon request or when scheduling such items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
- If you schedule a health care item or service at least 3 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 1 business day after scheduling. If you schedule a health care item or service at least 10 business days in advance, make sure your health care provider or facility gives you a Good Faith Estimate in writing within 3 business days after scheduling. You can also ask any health care provider or facility for a Good Faith Estimate before you schedule an item or service. If you do, make sure the health care provider or facility gives you a Good Faith Estimate within 3 business days after you ask.
- If you receive a bill that is at least $400 more for any provider or facility than your Good Faith Estimate from that provider or facility, you can dispute the bill.
- Make sure to save a copy or picture of your Good Faith Estimate and the bill.
For questions or more information about your right to a Good Faith Estimate, visit the Centers for Medicare and Medicaid Services (CMS) website, email CMS, or call 1-800-985-3059.