Let’s Talk


“Let’s Talk” is a program that provides students with easy access to free, brief, confidential consultations with counselors from Mental Health Services (MHS).

MHS counselors hold walk-in hours at selected sites on campus during which students can stop by when their schedule permits – no appointments needed. All sites are open to all students.

While “Let’s Talk” consultation sessions are not to replace traditional counseling services offered in-house at MHS, they can help provide insight, solutions and information about other resources. Although “Let’s Talk” counselors are professionals, “Let’s Talk” is not a substitute for formal counseling and does not constitute mental health treatment. “Let’s Talk” counselors provide informal consultations to help students with specific problems and to introduce them to what it’s like to speak with a counselor. Your “Let’s Talk” counselor can help you determine whether formal counseling at MHS would be useful for you and, if appropriate, assist you in scheduling an appointment.

How is “Let’s Talk” different from counseling at Mental Health Services?

Counselors at MHS provide ongoing counseling, which usually consists of 50-minute appointments. “Let’s Talk” is not formal counseling: it is a drop-in service where students can have a brief, informal consultation with a counselor from time-to-time.

This service is open to all currently enrolled, full-time Washington University students. “Let’s Talk” is the best fit for the following:

  • Students who are not sure about counseling and wonder what it’s like to talk with a counselor.
  • Students who are not interested in ongoing counseling but would like the perspective of a counselor.
  • Students who have a specific problem and would like to briefly discuss the issue with a counselor.
  • Students who have a concern about a friend and want some guidance and support about how to address the issue.

Spring 2019 Schedule

Let’s Talk runs from the week of February 4 to the week of April 22.


11:00 a.m.-12:30 p.m.
Sam Fox
Bixby, Rom 1E
Counselor: Arie Baker

11:30 a.m.-1:30 p.m.
Zenker Wellness Suite
Sumers Recreation Center
Counselor: Brad Kinnear


3:15-4:45 p.m.
Loptata Hall, Room 303
Counselor: Shannon Gartland


11:30 a.m.-1:00 p.m.
Center for Diversity and Inclusion
DUC Third Floor, Suite 330, Room 330A
Counselor: Aditi Ahlawat


11:30 a.m.-1:00 p.m.
Office of Student Life
Anheuser-Busch Hall, Room 210 AB
Counselor: Susan Rosse

3:15-4:45 p.m.
Campus Life
DUC Second Floor, Room 270
Counselor: Chelsea Albus


11:30 a.m.-1:00 p.m.
Brown School
Brown Hall, Room 311B
Counselor: Lindsey Herzog

1:30-3:00 p.m.
Office for International Students and Scholars
Danforth University Center, suite 330
Counselor: Ciloue Cheng Stewart


Conversations with “Let’s Talk” counselors are confidential, with a few very rare exceptions. Counselors may need to share information in an emergency when there is an immediate threat of harm to self or others. Counselors are required by law to report when a minor, elderly person or someone otherwise incapacitated and unable to act on their own behalf is being abused. “Let’s Talk” counselors keep brief written notes of their contacts with students, and in the event that there is an emergency or a student is referred to MHS, other MHS staff may see these notes. Finally, these notes can be released in the unlikely event of a court order. “Let’s Talk” visits are never noted on a student’s official university record.

We don’t want anything to be a barrier to students accessing help. If you have further questions about confidentiality, we encourage you to discuss them with a “Let’s Talk” counselor.

Frequently Asked Questions

What happens at a visit to “Let’s Talk”?

Appointments are first-come, first-served. Usually there is not much of a wait. The counselor will listen closely to your concerns and provide support, perspective and suggestions for resources.

Would going to “Let’s Talk” help me figure out what to do about an issue of concern?

Absolutely. The counselor will talk through your issue with you and help you determine the best way to get help. If you feel comfortable with the counselor, it may be possible to meet with them at MHS for ongoing treatment.

I called MHS and spoke with a counselor. She offered me an appointment 10 business days from now. Can I stop by “Let’s Talk” in the meantime?​

If you believe you need to be seen sooner than the appointment you were given, it’s best to call MHS directly and explain your situation.

I called MHS and spoke with a counselor. He recommended a referral to a counselor in Clayton for open-ended counseling. Can I go to “Let’s Talk” instead?​

Since regular counseling visits are not available at “Let’s Talk,” following up with the referral is a good idea. Unfortunately, MHS cannot provide ongoing counseling to every student who requests it.

I’m currently seeing a counselor at MHS, and would like to talk to someone sooner than my next appointment. Can I go to “Let’s Talk”?

If your next appointment is not soon enough, it’s best to contact your counselor directly to see if they can see you sooner. If you are experiencing a crisis, you can come to MHS at any time during office hours for a prompt in-person evaluation. If it is after business hours and you are in imminent crisis, please call 911 or call the SHS after hours at 314-935-6666, select #1. You will be connected to the after-hours nurse line. Ask to speak with the counselor on call.

I’m currently seeing a counselor at MHS, and I’m not happy with how things are going. Can I go to “Let’s Talk” instead?​

The best thing to do in this situation is to talk directly with your counselor. Counselors are eager to receive your feedback. Often, an open conversation about your concern helps to resolve any concerns that you may have about your treatment at MHS. If, after talking with your counselor, you prefer to transfer to someone else, just ask your counselor directly or call the MHS Coordinator at 314-935-6695.

Let’s Talk Counselors