South 40, North Side and Lofts Kiosk Procedure
Create a new room keycard at the kiosk located in the space most convenient for you. Kiosks are open 24 hours a day, and are available in the Zetcher House Residential Life Center Annex and the Village House Lobby (right before the mailroom). Please read the following instructions before retrieving your replacement key.
- Press STUDENT button at the bottom of the screen.
- Enter your WUSTL Email and WUSTL key password.
- Press LOGIN.
- Click CREATE NEW ACCESS CARD at the bottom of the screen.
- Take the access card that is dispensed from the right side of the machine.
- INSERT the dispensed card (from step 5) into the slot on the left.
- WAIT for the machine to spit out your new card.
- Take your new card.
A $5.00 charge will be administered for all lockouts starting after Labor Day weekend.
Lock Problems
If there is a problem with your lock, the Residential Life Center can assist you between the hours of 8:30 a.m.-5 p.m., Monday – Friday (314-935-5050).
After business hours you should find an RA or go to:
- The RA duty office in the Residential Life Center Annex:
Monday – Friday: 5 p.m.-Midnight
Saturday – Sunday: 1:30 p.m.-Midnight - Between midnight-8:30 a.m., call WashU Police Department (314-935-5555).
If a student ID card is lost, notify the Residential Life staff, and then visit Campus Cards Services (Women’s Building) for a replacement.
REMEMBER: Loaning your student ID to anyone is prohibited.