Welcome to Mental Health Services (MHS) at Washington University. MHS is committed to providing a safe, inclusive and affirming community of care for all students.
Our interdisciplinary team fosters personal, emotional and academic well-being by offering comprehensive therapeutic services, outreach and prevention programs.
Updates to MHS Services
(Last updated 5/28/20)
During this unprecedented time, MHS remains committed to supporting students’ mental health and wellbeing.
We want to help and support you during this challenging time. We are offering brief phone support, online counseling sessions, consultations on accessing mental health care in your area, and medication management. Our services currently differ depending on whether you’re residing in Missouri or residing out-of-state and abroad. If you’re not sure what you need, please give us a call at (314)935-6695 or email MHSCoordinator@wustl.edu and we’ll point you in the right direction.
Please contact us at (314)935-6695 to request an appointment. If you call and get our voicemail, please follow the prompts and we will get back to you.
Available to students meeting all of the following criteria:
- Currently enrolled full-time and paid the University’s health and wellness fee.
- Reside in Missouri (this may change if laws are revised during this national emergency).
- Meet the screening criteria put in place by MHS providers.
- Spring 2020 graduates who meet the above criteria will remain eligible for Zoom counseling appointments through July 31, 2020.
If you are a returning client, message your therapist through the student portal.
If you are a new client, call 314-935-6695.
Additional information on MHS Distance Counseling services, including structure and limitations of counseling sessions, scope of eligibility and more:
For discussion with your counselor at the time of your first Zoom tele-mental health appointment:
Available after 4:00 p.m. weekdays, all weekends, and holidays. Call (314)935-6666 and follow the prompts.
Therapist Assistance Online (TAO) offers treatment for mild to moderate anxiety and depression, including concerns and stress due to the pandemic.
If you no longer remain in Missouri, we recommend you seek care in your local community. Learn more about how to find a therapist in your area. If you need assistance accessing resources, you may request an appointment with our Care Manager to help you identify local providers. To do so, please call (314)935-6695.
Psychiatric medication management is available to students meeting the following criteria:
- Currently enrolled full-time and paid the University’s health and wellness fee
- Have previously seen a Habif psychiatrist during the 2019-20 academic year
- Students whose current clinical issues or problems are related to the problems for which they have already been treated
Due to federal and state laws, Habif psychiatrists cannot prescribe some medications in some states even for patients meeting the above criteria. In those cases, you and your provider can discuss the options for treatment. If you develop new symptoms or problems that do not appear related to the symptoms you have previously experienced, your Habif psychiatrist may request that you see a local provider. Similarly, if your medication needs become too complicated for distance management, your Habif provider may request that you see a local provider.
If you currently have an appointment scheduled with your psychiatrist, please contact your psychiatrist via secure messages on the student portal, or call (314)935-6695 to discuss whether you should keep your appointment as a phone or Zoom appointment with your provider. Your psychiatrist may be able to continue your medication prescription even without a phone call or Zoom encounter. If you are seeking to transfer your prescription to a local pharmacy, please contact your psychiatrist via secure message to provide the name and dose of the medication or medications that you need and the name, address with zip code and phone number of the pharmacy that you would like to use.
- As always, please call (314)935-5555 in an emergency if you are on campus, or call 9-1-1 if you are in the United States off-campus.
- Our after-hours support line will be in operation for the duration of the academic year and is a resource for all students experiencing a mental health crisis. This can be accessed by calling (314)935-6666 after 4:00 p.m. on weekdays, on weekends, and holidays.
- Accessing other crisis resources: you can find urgent care units, hospitals and community clinics in your immediate area who offer care for urgent mental health issues as they come up.
- National crisis hotlines and online services:
- National Suicide Prevention Lifeline 1-800-273-8255
- The Trevor Project (LGBTQ Suicide Hotline): 1-866-488-7386
- Trans Lifeline: 1-877-565-8860
- Crisis Text Line: Text HOME to 741741
- Crisis Text Line for Students of Color: Text STEVE to 741741
Mental Health Services at Habif Health and Wellness Center is committed to providing exceptional, confidential and inclusive care for all students, with the goal of working collaboratively with students and the greater campus community to improve overall personal development and quality of life.
A word about confidentiality
Confidentiality is often a concern of someone who is considering counseling. The MHS staff is firmly committed to the code of confidentiality and ethics of professional practice; therefore, complete privacy can be assured UNLESS the student is a danger to themself or others. Without permission of the student, mental health records are not available to anyone outside or within the university.
- MHS provides clinical services to all full-time Washington University Danforth Campus day students who have paid the Student Health and Wellness fee. Spouses or partners of full-time students are not eligible for individual counseling or psychiatric services. Spouses or partners are eligible for couples counseling if their spouse/partner has paid the Student Health and Wellness fee.
- Students who take an approved medical leave and have paid the Student Health and Wellness fee for the current semester may continue to be seen in MHS for that semester. Exceptions may be made for international students when services cannot be accessed in the local community in their native language, but are available at SHS.
- Upon graduation, students are eligible to be seen until December 31st for the Fall semester and May 31st for the Spring semester.
- During summer break, currently enrolled students are eligible to receive services regardless of credit hours, as well as continuing students who are enrolled full-time for the upcoming fall semester.
- Consistent with its mission to provide only clinical services to students, MHS does not undertake forensic evaluations (e.g., court-ordered custody evaluations; evaluations for eligibility for disability or emotional support animals, etc.) or make forensic recommendations or provide expert testimony.
The first step for most students seeking mental health services is a brief, confidential phone conversation (called a screening) with a MHS staff member.
Individual counseling provides a private, confidential setting for students to resolve personal difficulties and achieve personal growth. MHS offers couples counseling to help partners develop new ways of relating to each other. To be eligible, one partner must be a full-time Washington University Danforth Campus student.
If you are a new undergraduate student, we highly encourage you to check out SET TO GO, a resource for guidance in transitioning your prior mental health support from home to campus.
Washington University is committed to responding as quickly as possible to any mental health emergency on campus. A mental health emergency is an emotional or behavioral crisis that warrants same-day or immediate attention by a mental health professional.
Psychiatry services involve the prescription of psychotropic medications by a medical doctor and are available at MHS on an as-needed basis.
Medical management of ADHD is available to qualifying students.
The Student Health Services staff takes a comprehensive approach to evaluating and responding to students’ eating and body image concerns. Our team includes professionals who have particular experience and interest in this area.
Group Therapy offers students an opportunity to identify with others who have similar personal difficulties or concerns. Workshops and classes offered by MHS provide an engaging platform for learning and practicing new skills related to mental health.
Our Let’s Talk program provides students with easy access to free, brief, confidential consultations with MHS counselors as they host walk-in hours at 5 sites across campus during which students can stop by when convenient – no appointments needed.
TAO is a seven to nine week, interactive, free web-based program that provides well-researched and highly effective treatment to help overcome anxiety, depression and other common concerns.
Habif is passionate about providing high quality services in a caring environment that is affirming of all sexual orientations and gender identities.
This guide is meant to provide some information and insight for students looking for off-campus mental health services.
Washington University’s Habif Health and Wellness Center offers programs, workshops, class presentations and training opportunities for the university community.
- Crisis Text Line – Free 24/7 support for anyone in crisis (If you are a student of color, type STEVE as your keyword rather than HOME.)
- ULifeline – Complete a self-assessment at Ulifeline to learn telling insights about your current state of mind. The Self e-Valuator provides a valuable and objective perspective if or when you’re struggling with troubling thoughts.
- Online Assessments for:
- Eating Disorders
- PTSD (Post Traumatic Stress Disorder
- The Unabridged Student Counseling Virtual Pamphlet Collection
- WashU’s Chapter of Active Minds on Campus – Active Minds on Campus, a student-run mental health awareness, education, and advocacy organization.
- National Mental Health Association
- Rethinking Drinking – facts about alcohol and other drugs
- ASK LISTEN REFER is a Washington University Suicide Prevention Training Program designed to help faculty, staff and students prevent suicide by teaching you to:
- identify people at risk for suicide
- recognize the risk factors, protective factors and warning signs of suicide
- respond to and get help for people at risk
- The mission of National Students of AMF is to support college students grieving the illness or death of a loved one.
Limits to Mental Health Services
In order to offer services to as many students as possible, the MHS professional counseling staff provides short-term, time-limited counseling services. In keeping with the mission of the Division of Student Affairs, MHS strives to provide short-term treatment in order to facilitate adjustment, improve functioning, achieve resolution of problems, and address acute symptoms impairing personal functioning as soon as possible.
For those students whose presenting issues suggest a need for more open-ended, ongoing counseling services, the staff of MHS can help to facilitate a referral to private mental health care close to campus. Counseling services provided through MHS are not an appropriate substitute for open-ended, intensive psychological services. Some common examples of issues that may be more appropriate to an outside referral include, but are not limited to the following:
- Student issues that require regular weekly appointments throughout the semester
- Student concerns which require a specific type of therapy not practiced by the staff
- Student difficulties which require open-ended, ongoing psychotherapy before coming to Washington University
- Student issues that tend to worsen in short-term counseling
If you are unsure of whether or not counseling services provided at MHS are the best fit for your needs, the counseling staff welcomes the opportunity to meet with you to discuss your individual situation.
In order to maintain the availability of quality psychiatric services for students with immediate mental health needs/crises, Habif does not provide testing services for the diagnosis of ADD/ADHD. See more information on the treatment of ADHD at Habif. For referral information to testing services in the St. Louis community, please call 314-935-6695.
There may be situations in which Habif clinicians deem it appropriate to support accommodations for students under their care, however it is important to note that Habif clinicians provide documentation supporting accommodations only within the context of a treatment relationship.